Conditions d’utilisation

Effective Date: September 16, 2025
Welcome to CozyHeat™! These Terms of Service ("Terms") govern your use of our website https://cozyheatstore.com and the purchase of products from our store. By accessing or using our site, you agree to these Terms. Please read them carefully.

1. Overview

CozyHeat™ provides heated comfort products for personal use. All sales are subject to the terms, conditions, and policies described here. We reserve the right to update or change these Terms at any time. The most current version will always be available on this page.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase. By using our website, you confirm that you have the legal right to enter into this agreement.

3. Products & Pricing

  • We make every effort to display accurate product descriptions, images, and prices.

  • Prices may change without prior notice.

  • We reserve the right to limit quantities or discontinue any product at any time.

4. Orders & Payment

  • When you place an order, you agree to provide accurate, current, and complete information.

  • We accept major credit cards, PayPal, and other secure payment methods offered at checkout.

  • Orders are subject to availability and confirmation of payment.

5. Shipping & Delivery

  • We offer free worldwide shipping with estimated delivery times of 7–15 business days.

  • Delays may occur due to customs, holidays, or circumstances beyond our control.

  • Shipping details and tracking will be provided once your order is processed.

6. Returns & Refunds

We offer a 30-day money-back guarantee.
To request a return, please contact support@cozyheatstore.com within 30 days of delivery. Returned items must be in original condition and packaging. For more details, see our Refund Policy.

7. Prohibited Uses

You agree not to:

  • Use our products for any illegal or unauthorized purpose.

  • Interfere with the security or operation of the website.

  • Resell our products without prior written consent.

8. Limitation of Liability

CozyHeat™ is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our total liability shall not exceed the amount paid for the product.

9. Governing Law

These Terms are governed by and interpreted under the laws of Belgium. Any disputes shall be handled in the courts of Belgium.

10. Contact Information

For any questions about these Terms, please contact us at:
📧 support@cozyheatstore.com